Last Updated:
Overview
This Return Policy outlines the terms and conditions for returns and refunds of visual collage products purchased from xibnarexshep. We strive to ensure customer satisfaction with all our products.
Return Eligibility
Digital products such as visual collage files are generally non-returnable once delivered, as they are immediately accessible upon purchase. However, if you experience technical issues or receive a product that does not match the description, please contact us within 14 days of purchase.
Refund Process
If you are eligible for a refund, we will process your request within 5-7 business days after approval. Refunds will be issued to the original payment method used for the purchase. Please allow additional time for your financial institution to process the refund.
Custom Products
Custom-designed visual collages created specifically for your project are non-refundable once work has commenced. We recommend reviewing project details carefully before confirming your order.
Contact for Returns
To initiate a return or request a refund, please contact us at ask@xibnarexshep.world or call +1 212 854 4065. Include your order details and reason for return in your message.
Questions
If you have questions about our Return Policy, please contact us at 2960 Broadway, New York, NY 10027, United States.